The second-hand marketplace Members Share Frustration Regarding Size Modifications

Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.

This online marketplace has updated its sizing categories for women's and children's garments failing to inform all shoppers about the modification.

Social Media Reaction

Countless users and merchants are posting online stating that platform listings now display an altered size classification than originally posted due to the recalibration.

The company said the updated approach better aligns with other platforms.

They have suggested members to review their products and manually change the size where appropriate, resulting in member annoyance.

Measurement Approach Updates

Previously, the measurements included one number and one letter, such as S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.

With some products, the measurements have been reclassified - for example a size L was previously a 12 but now shows as UK 16-18.

Member Stories

Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

A different member, located in Scotland, said garments she listed featuring size 14 markings were appearing on the platform as measurements 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she stated.

Necessary Adjustments

Charlotte Lunn, based in Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".

"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she stated.

Marketplace Information

The app has more than 100 million members, comprising 18 million UK members.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This isn't the first time that an unexpected update on the platform has faced criticism: previously, the service retracted a modification concerning shipment methods due to shopper criticism.

Ashley Flores
Ashley Flores

A passionate film critic and former screenwriter from South London, covering indie and blockbuster releases.